Scribsi - Customer Service Tool
In today’s world, companies often use a Customer Service Team (CSAT) to handle incoming customer requests.
But not only do customers want to see a CSAT employee in person, they also want to see them in the form of a voice message. This is why Customer Service Team (CSAT) apps like Skype, Facebook, and YouTube have become so popular.
By connecting to Zendesk, a popular Customer Service Team (CSAT) platform, our app can send any message to the Zendesk account, and then have it delivered to the customer’s device.
Our app can then notify the customer that their request has been received, and get their response and follow-up information for the issue.
And because we connect directly to Zendesk, we have a lot of flexibility. We can make sure we send only the information that is relevant to their request.
